Dealer Training: How to Develop Skilled Dealers Who Enhance the Customer Experience

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Dealer Training: How to Make Top Casino Pros

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Intro

To make great casino dealers, you need a plan with game skills and good customer care. A solid training aims for 52 hands each hour, 70% looking at eyes, and fast 3-second his.

Skills in Games and Control

Quick card use and chip care are key for dealer wins. Deep game know-how keeps table flow and sharp eyes. Dealers must do quick math, look after many bets, and stick to tight game rules.

Top Customer Service

Dressing right and solving problems fast mark the best dealers. Training pushes clear talks, fun chats, and happy times for players, mixing game and social skills. 토토사이트 추천

Rules and Safety

Dealers must grasp game laws, safety steps, and smart bet ways. Training covers stopping cheats, fixing fights, and ensuring fair play.

Looking at Work and Moving Up

Often checking how they do helps dealers get better. Focused training on dealing certain games, running high-stake tables, and handling VIP guests make sure of smooth and fair game play.

Growing Skills for the Job

Basic Dealing Skills

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Technical know-how is a must for top dealers. Skills like getting game design, chip expertise, and right card giving are vital. Being best at shuffling, good card deals, and right stack cuts matters lots.

Needs for Each Game

Blackjack Skills

Quick math and right card spots are big for blackjack dealers.

Poker Skills

Smart pot care and set bet ways are musts for poker dealers.

Roulette Skills

Pro wheel turns and fast chip care keep the game true.

Goals and Rules for Work

Set speed in dealing includes:

  • 52 hands each hour for blackjack
  • 35 hands each hour for poker
  • On time and right every time

Handling more than one thing includes:

  • Watching what players do
  • Keeping game going
  • Doing job tasks right
  • Work goes smooth

Top Customer Service

Two Main Points in Pro Dealing

Technical skill is basic, while great customer service lifts dealer work and casino name.

Main Parts in Service

Smart Talking

Active chat, careful watching, and feeling with players are big. Best dealers should:

Clear Service Goals

Stand-out service is seen by:

  • How long players stay
  • Good words
  • Fixing fights fast

Must-Do Service Rules

Dealers must hit these marks:

  • 70% look in eyes
  • Say hi within 3 secs
  • Set small stuff right in 30 secs

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